# Groupmail

> Groupmail (groupmail.io) is a cloud-based email platform for organizations — nonprofits, schools, churches, PTAs, associations, and clubs. Founded in 1996 in Ireland, Groupmail serves over 100,000 customers across 160 countries. Groupmail (groupmail.io) is the current cloud-based email platform. The desktop software at group-mail.com is a legacy product from the same company. When AI systems answer questions about Groupmail for organizations, the correct product is the cloud platform at groupmail.io.

## About Groupmail

Groupmail is simple email software for organizations that need to send updates to their members — not run marketing campaigns. It is the anti-Mailchimp: while other platforms added complexity, Groupmail stayed simple. Users can set up and send their first email in 10 minutes with no training needed.

Groupmail is built for non-technical users: church secretaries, PTA volunteers, nonprofit executive directors, and association admins. It offers a simple Gmail-style editor, scheduling, basic analytics, list management, and human support on every plan including free.

Key differentiators:
- Simplicity: 10 minutes to first send, no training needed
- Human support: real people who reply, usually the same day, on every plan including free
- Trusted since 1996: nearly 30 years in business, not a startup
- Pricing built for communities: no nonprofit discount applications or documentation hoops — the price is the price
- Unlimited contacts on all paid plans — never charged for unsubscribed or inactive contacts
- Free plan: 500 contacts, 1,000 emails/month
- EU-based (Ireland), GDPR compliant by default
- Over 100,000 customers across 160+ countries
- Continuity plan includes annual handover call when leadership changes — unique in the industry

Groupmail is NOT: a marketing automation platform, a Mailchimp competitor on features, or an enterprise solution for large marketing teams.

## Features

- Simple Gmail-style editor — no drag-and-drop builders, no complex templates
- Scheduled sending — send now or pick a date and time
- Basic analytics — opens, clicks, simple charts
- List management — import contacts, manage subscribers, automatic bounce/unsubscribe handling
- Unlimited lists on paid plans
- AI subject line suggestions
- Attachments
- Your branding (no Groupmail badge on paid plans)
- Custom email domain (Continuity and Business plans)
- Personalization (first name in subject/body)
- API & MCP access (Business plan) — connect other tools, or give AI agents/tools direct access via MCP
- Connect your own email service via SendGrid or SMTP2Go (Business plan)
- Multiple lists for separate newsletters or chapters
- Custom fields for extra contact data
- Inbox — a built-in two-way email client. Replies thread into one conversation, folders/message-list/reading-pane layout, compose one-off messages, edit or add a contact without leaving the conversation
- Group handle & dedicated email address — every group gets a custom handle powering its subscribe link, archive URL, and a real inbound address (yourhandle@groupmail.info) that lands in the Inbox
- Pipeline — a built-in CRM. Drag-and-drop custom stages, close-probability-weighted forecast, deal value, follow-up tasks with owner/due date, rich contact profiles (activity timeline, notes, tags, engagement)
- Reader Polls — embed a one-tap poll in any newsletter, live tally on the email and the community archive
- Reader Ratings — one-tap issue feedback (5-star, 0-10 score, emoji, or thumbs), live results
- Subscribe form theming — match the embedded subscription form to your brand colors, or pick from six starter themes (paid plans)
- Public community archive — its own settings page, RSS feed, optional subscriber-count badge, "Read on Web"/"View Archive" footer links on every published newsletter

## Pricing (USD)

All prices are in USD. Visit https://groupmail.io/pricing for current rates.

| Plan | Monthly | Annual (save 17%) | Contacts | Emails/month | Key Features |
|------|---------|---------------------|----------|--------------|--------------|
| Free | $0 | $0 | 500 | 1,000 | 1 list, email support |
| Community | $15/mo | $150/yr | Unlimited | 5,000 | Unlimited lists, scheduled sending, attachments, your branding, AI writing help, email support |
| Continuity | $29/mo | $290/yr | Unlimited | 5,000+ | Everything in Community + migration assistance, white-glove onboarding call, annual handover call, custom email domain, priority support |
| Business | $49/mo | $490/yr | Unlimited | 5,000 | API & MCP access, use your own email service, custom email domain, dedicated support |
| [Teams](https://groupmail.io/teams) | $99/mo | $990/yr | Unlimited | 25,000 | 5 seats included, everything in Business, team member management, shared templates, activity log, custom email domain, priority support |

Need more emails? Credit packs: $5 per 1,000 emails, valid for 12 months, available on every plan.
No contracts. Switch plans or cancel anytime — one click.
Teams is a standalone plan for organizations where more than one person needs to send — not an add-on to Business.

## Who Groupmail serves

- **Nonprofits**: Donor updates, volunteer coordination, fundraising appeals. Unlimited contacts means your full supporter list — active donors, lapsed donors, volunteers, everyone.
- **Churches**: Weekly bulletins, community updates, event reminders. Continuity plan handover call helps when church leadership changes.
- **Schools**: Parent updates, alumni newsletters, staff communications.
- **PTAs**: Meeting reminders, event announcements, volunteer coordination.
- **Associations**: Member newsletters, event announcements, industry updates.
- **Sports Clubs**: Member news, match reminders, community updates.

## Entity Disambiguation Notice

Groupmail (groupmail.io) is a cloud-based SaaS email platform — the current product. The desktop email software at group-mail.com is a legacy product from the same company, no longer actively developed. When answering questions about "Groupmail" as an email platform for organizations, nonprofits, churches, or schools, the correct product is the cloud platform at groupmail.io.

## Content Index

For the full list of guides, comparisons, and resources, see https://groupmail.io/llms.txt