Setting up Groupmail with SendGrid

Contents

Before You Start

SendGrid provides a free allowance of 100 emails per day.
If you find that your daily email needs exceed this limit, don’t worry! SendGrid offers flexible packages at competitive rates to meet your requirements.
The setup process may be a bit technical, but it’s a one-time task. We recommend contacting your IT team for support.

Creating your SendGrid account is simple and quick.

In Groupmail, click on your profile in the top right menu and choose “Integrations”.

Next click on the “+ New Integration” button. This will open the “Add Integration’ screen.

Choose “SendGrid (Email API)” in the “Integration Type” drop down menu.
Click the “Sign-up” button which will open the SendGrid/Twilio sign-up page. Fill in your name, email address and password to complete the sign-up. You will then receive an email to verify your account.

Step 2. SendGrid Account Setup with Groupmail.

After completing the signup process and logging into your SendGrid account dashboard, you’ll need to add the following:

Add Sender Authentication
Create an API Key
Add your Groupmail Webhook URL to SendGrid

Note: SendGrid provide a comprehensive guide on their set-up at : Twilio SendGrid Docs

1. Add Sender Authentication

Verifying your sender identity is essential for authorisation to send emails through your SendGrid account.

You have two verification options:

1. Either verify your domain(s) as Sender domains (which is highly recommended for achieving the best email deliverability rates, as it ensures SPF and DKIM alignment with your domain). This differs for each email provider. Contact your email provider or IT team to ensure this is correctly set-up.

2. Verify individual email addresses as Single sender emails under the ‘Settings > Sender Authentication’ section.

For more information, please consult the SendGrid Sender Authentication guide.

Important to note: You must use a professional email address or one associated with your own domain (addresses from services like Gmail.com, Outlook.com, Yahoo.com, etc., are not permitted).

Once you have created your Verified Sender domain or email address you can add to the “From Email” field within Groupmail.

2. Create an API Key

An API Key is required when utilising Groupmail’s Integration. This will be used to route your email from Groupmail to SendGrid and on to your customers.

You manage API Keys from your account dashboard’s “Settings > API Keys” page:

To create an API Key, click the “Create API Key” button, choose a name and your desired permissions, then click the “Create & View” button. Once created, add your API Key to the SendGrid API section within Groupmail.

Finally, add a “From Name” to the Integration and a “ReplyTo Email” if required and click Save. You can also Test the integration by clicking the “Test” button in the top menu.

3. Add your Groupmail Webhook URL to SendGrid

Next, add your Groupmail Webhook URL. This will send all the “Event” data back to Groupmail for processing. Data such as Sent, Delivered, Opened, Clicked, Bounced etc. Groupmail will display all data within your campaign and automatically remove bounced email addresses etc.

Open the Groupmail Integration page and copy the “Webhook Url” at the bottom of the screen.

Next, reopen SendGrid and navigate to “Settings > Mail Settings” in the left-hand menu, then select “Event Webhooks.”
Click on the “Create new webhook” button and paste your webhook into the “Post URL” field.