Question 1

Do I need technical skills to use Groupmail?

Accepted Answer

No. If you can send an email, you can use Groupmail. We'll help you get set up with professional email delivery (SendGrid or SMTP2Go), but you don't need to understand how it works—just that it does.

Question 2

Why do I need SendGrid or SMTP2Go?

Accepted Answer

To send emails reliably at scale, you need professional email infrastructure. Services like SendGrid and SMTP2Go ensure your emails actually reach inboxes, not spam folders. We help you set this up—it takes about 10 minutes. SMTP2Go also provide all Groupmail customers with 10,000 free emails to get started.

Question 3

How much does the email sending cost?

Accepted Answer

SendGrid and SMTP2Go charge based on emails sent, typically around €15–50/month for most organisations. Combined with Groupmail, you're looking at €45–150/month total—still much less than Mailchimp at scale.

Question 4

Can I import my existing email list?

Accepted Answer

Yes. Upload a CSV file with your contacts and you're ready to go. We also help with migrations from Mailchimp, Constant Contact, and other platforms.

Question 5

Is Groupmail GDPR compliant?

Accepted Answer

Yes. We're EU-based with EU data hosting. We include built-in tools for consent management, unsubscribe handling, and data export—everything you need for compliance.

Question 6

What if I need help getting set up?

Accepted Answer

We offer hands-on setup assistance for all customers. Email us, and a real person will help you get your account configured, your sending connected, and your first email out the door.

Simple pricing for organizations.

Free

Starter

Growth

Pro

Frequently asked questions

Simple pricing for organizations.

Free

Starter

Growth

Pro

Frequently asked questions